FAQ

Here you can find most common questions that other customers are asking, if you have other questions which are not listed here, please contact us。


IS IT SAFE SHOPPING IN HERE AND MY PERSONAL INFORMATION?

Absolutely, your purchase is secured by Stripe.com and Paypal.com, they are big companies, safe and trusted worldwide online payments system,use SSL security to ensure all your personal information is encrypted. We do not store your credit card information and it will only be used one-time only upon purchasing of your product. Then your credit card information will be purged.

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept Credit Card & Paypal etc Payment.

I DO NOT HAVE CREDIT CARD AND PAYPAL ACCOUNT, ANY ALTERNATIVE PAYMENT?


You could purchase with a Debit Card through Paypal as a guest.

Choose Paypal as your payment method and once you are redirected to paypal, select the option to "Pay With Debit or Credit Card"
You'll then be prompted to fill in your billing and Debit/credit card information.

CAN I CANCEL MY ORDER?


You can cancel your order and receive a refund within 24 hours. Please contact us .

HOW DO I MODIFY MY ORDER?


In 24 hours after placing an order, you need to contact us , we may not be able to help you in modifying your orders if the request is sent more than 24 hours after the order is placed.

I ORDERED MULTIPLE ITEMS FROM STORE, BUT ONLY RECEIVED 1 ITEM, WHERE ARE THE OTHERS?


If you order multiple items at a time, they may be shipped separately or divided into multiple packages to send orders and to ensure faster delivery to you.

IF I ACCIDENTALLY PROVIDED THE WRONG SHIPPING ADDRESS?


If you catch this error quickly, and if we haven't shipped your order yet, please contact us with your order number and the correct mailing address. We'll make the change on our end and ship to your new address. If we've already shipped your order to the incorrect address you accidentally provided, we'll have to wait for the order to be returned to us and you'll need to pay for re-shipping the item to your new address. In either scenario, please email us with your order info and new address!